Shipping Policy

At Artificial Home Decor, we work to process and deliver your order as quickly and safely as possible.

Order Processing

Orders are usually processed within 1–3 business days after payment is confirmed. Processing times may be longer during holidays, sales, or high-demand periods.

Shipping Locations

We currently ship to selected locations. Available shipping options will be shown at checkout based on your delivery address.

Shipping Rates

Shipping costs are calculated at checkout based on product size, weight, delivery location, and selected shipping method. Free shipping may be available on selected orders or promotional offers.

Delivery Time

Estimated delivery time may vary depending on your location and the shipping carrier. Once your order has shipped, you will receive tracking information by email.

Large or Oversized Items

Some artificial trees and larger décor items may require special handling due to size or packaging. These items may have longer delivery times or additional shipping charges.

Order Tracking

Once your order ships, you will receive a tracking number. You can use this tracking number to follow your delivery status.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing an order. Artificial Home Decor is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Lost or Delayed Packages

If your package is delayed, lost, or marked as delivered but not received, please contact our support team. We will help you review the issue with the shipping carrier.