Return & Refund

We want you to be happy with your purchase from Artificial Home Decor. If you are not fully satisfied, please review our return and refund guidelines below.

Return Eligibility

Items may be returned within the allowed return period if they are unused, undamaged, and in their original packaging. Products must be returned in the same condition in which they were received.

Non-Returnable Items

We may not accept returns for used items, damaged items caused by customer handling, final sale items, clearance products, customized items, or items returned without original packaging.

How to Start a Return

To request a return, please contact our support team with your order number, product name, reason for return, and photos if applicable. Our team will review your request and provide return instructions.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and help with a replacement, refund, or other solution where applicable.

Return Shipping

Return shipping costs may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect. Original shipping fees may not be refundable unless required by applicable policy.

Refunds

Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be issued to the original payment method.